Privacy Policy

At Ratri Fashion, we respect your privacy and are committed to
protecting the personal information you share with us. This Privacy Policy explains
how we collect, use, store, and protect your information when you visit our website
or purchase products from us.

1. Information We Collect

We may collect the following types of information:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information
IP address and browser information
Device and website usage information

Payment information may be processed securely through third-party payment gateways.
Ratri Fashion does not normally store complete card, UPI, banking, or other sensitive
payment credentials on its website.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Provide shipping and delivery updates
Respond to enquiries and customer support requests
Manage returns, refunds, exchanges, and cancellations
Improve our products, services, and website experience
Prevent fraudulent or unauthorized transactions
Send promotional offers and marketing communications where permitted
Comply with applicable legal and regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to improve functionality,
remember your preferences, understand visitor behaviour, and provide a better
shopping and browsing experience.

You may disable cookies through your browser settings. However, some features of
the website may not function properly if cookies are disabled.

4. How We Share Your Information

Ratri Fashion does not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us
operate our business, including:

Payment gateway providers
Courier and delivery partners
Website hosting and technology providers
Analytics service providers
Email and communication service providers
Professional advisers or authorities where legally required

These third parties receive only the information reasonably required to perform
their respective services.

5. Payment Security

Payments made through our website may be processed through secure third-party
payment service providers. The handling of your payment information is also
subject to the privacy policies and security practices of those providers.

6. Data Security

We take reasonable administrative, technical, and organizational measures to
protect your personal information from unauthorized access, misuse, alteration,
disclosure, or loss.

However, no method of internet transmission or electronic data storage can be
guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as reasonably necessary
to provide our services, fulfil orders, maintain transaction records, resolve
disputes, and comply with applicable legal requirements.

8. Marketing Communications

Where permitted, Ratri Fashion may send you information about new arrivals,
collections, offers, discounts, promotions, and other updates.

You may opt out of promotional emails at any time by using the unsubscribe
option provided in our communications or by contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites or services.
Ratri Fashion is not responsible for the privacy practices, security,
availability, or content of those third-party websites.

We recommend reviewing the privacy policy of any third-party website before
providing personal information.

10. Your Rights

Subject to applicable law, you may have the right to request access to,
correction of, or deletion of certain personal information held by us.

You may also contact us if you want to update your information or stop receiving
promotional communications.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from
children without appropriate consent from a parent or legal guardian where
such consent is required by law.

12. Changes to This Privacy Policy

Ratri Fashion may update this Privacy Policy from time to time to reflect
changes in our services, business practices, technology, or applicable laws.

Any updated Privacy Policy will be published on this page with the revised
effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy
or the handling of your personal information, you may contact us:

Ratri Fashion

Email:

koushikhazra@ratrifashion.com

Email:

arkadeepdas@ratrifashion.com

Last Updated: September 2026